Dunkin'

Kannapolis, NC · Coffee shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Kannapolis
#61
of 117 restaurants
City Percentile
16%
rating percentile

Dunkin' is a restaurant located in Kannapolis, NC. It is one of 117 restaurants listed in Kannapolis. Its 3.5-star rating is slightly below the Kannapolis city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday6 AM–8 PM

Customer Reviews

★★★★★ 5.0 Red Star · Feb 2026

Absolutely a must visit on all seasons and small pick me ups for that rough start for work, I came in half asleep and I got myself a mocha frapp. and a doughnut 🍩 and now I'm wired to do my job feeling like I just left home and a family member added all their love and support for my well being. The staff is amazing, easy to speak to(even though im kinda shy when talking to new people),and most of all the atmosphere is always on a good welcoming for every single time I visited this location in general. To the team who worked 02/04/2026 early morning needs to be acknowledged for their hard work and having everyone being able to go through and get their jobs done with a smile for the day. -sorry I kinda went on a rant, but they really did do an amazing job and really needs the praise and than

★★★☆☆ 3.0 Ali Vlogs · Feb 2026

I placed a mobile order around 3pm today and picked it up through the drive-thru. The food was a bit cold, but that wasn’t my main concern. I ordered a black iced coffee with no creamer because I planned to add a protein shake. When I got it, it looked lighter than expected, so I simply asked the employee, “Does this have creamer in it?” She responded in a very snappy tone, saying, “It says black, it’s not supposed to have creamer.” I wasn’t being rude or complaining—I was just asking a simple question to make sure my order was correct. The interaction felt unnecessarily unfriendly, and I hope customer service can be a little more polite in the future.

★★★★☆ 4.0 Christian Kittrell · Mar 2026

The crew at this location run like a well oiled machine! With so many people in line, in the drive thru, and picking up mobile orders; the were getting the food out fast and correct. I was expecting a much longer wait amd got caught up watching the great teamwork.

★☆☆☆☆ 1.0 Marcia Goode · Feb 2026

I came to this location today 1/11/2026 ordered a sandwich and received it incorrectly after waiting for 10 mins and dealing with rude staff. I went back in the establishment for them to remake the sandwich and I ONLY GOT HALF OF IT!

★★★★☆ 4.0 Raymond Rutherford · Jan 2026

Always great service, but need to follow directions. I asked for 6 Splenda, not sugar. I did not notice this until I drank some of the hot coffee and notice the orange sticker that said "6 sugar". I am pre diabetic and this could be a major issue for me and others. Your staff is very friendly I must add.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.