Dunkin'

So this was a 50/50 Location in your past. 50% of the time you would get the Duncan you go in there to expect, and the other 50% you would get putrid disgusting creek water. With the new renovations that just happened, I had high hopes for the location, but turns out it’s even worse than before. Instead of 50/50. I have gone there three times after the renovation and each time has been horrible. I went in and ordered a iced hazelnut latte with almond milk and Splenda, And for some reason, it didn’t taste right, so I asked them to add a little bit more almond milk and a little bit more Splenda. No big deal, right? Wrong! Instead of adding anything or trying to fix it, she just told me to order another coffee a different way. Whatever I’m not a real big complainer so I ordered the coffee

Terrible customer service and unbelievably slow. Every time I come here, the staff seems disorganized and uninterested in helping customers. Orders take forever even when the store isn’t busy. Definitely the worst Dunkin’ location I’ve been to — avoid if you’re in a hurry or expect decent service.

This was never the best Dunkin location, however recently after the renovations it has been really bad. They messed up my coffee and usually I’ll just deal with it but today I asked if I could get it remade and they wouldn’t so I just reordered it. The staff was very rude and I asked for an extra cup and said that I needed to buy a coffee if I wanted a plastic cup. Which I had just done… twice. Long story short I won’t continue to go to this location, I’d rather drive a bit further for better service and quality coffee.

Clean atmosphere Bathroom was “Out of Service” to customers. Food was cold. Young Lady that works the front counter needs better customer service. I explained to her that my bagel minis were cold and she replied “What you mean cold, the inside?”. I told her the inside and the outside. (The cream cheese was chunky and cold). She took my cold food and gave it to another lady to “reheat” them. I asked can I get fresh minis and was basically told no. The front counter lady explained that they were putting them in the oven to reheat because if they use what they used before, my food would still be cold 🙄 I won’t be going here again, especially if I’m hungry and have to use the bathroom. BTW they were out of veggie cream cheese. The lady in the front counter didn’t know this. Store wasn’t

Christian The gentleman who helped wait on me today October 4th 2025 at 6:00PM was very pleasant kind and helped make my day better with pumpkin spice. Alot of these workers today are very rude to customers. But Christian cares about his job very clean and his work outfit nice and clean. What a true gentleman.