Dunkin'

I ordered a large iced caramel coffee very simple 10 caramel one cream I got one caramel no cream my coffee taste is absolutely horrible and I'm not eligible for a refund if you're going to charge $6 for a coffee make sure your employees know how to make it this is now the second time I have ordered from here and it has been wrong it's a shame it's literally wrote out on a ticket and you guys can't even follow simple instructions

Scammers. I’ve had the same drink order for 5 years not just 5 years but every day for 5 years. My usual Dunkin all know be by name... it’s never been $8.06 so when I pulled up I knew something was wrong. They didn’t give me a receipt I had to ask for it. I assumed they made an honest mistake so I pointed out to them they charged me for two large fountain drinks. After politely discussing it with 3 employees their explanation was because I ordered two espresso shots over ice they had to charge me for two large cups of ice. No explanation of why they charged me for two I didn’t ask for two cups of ice or large cups simply two espresso shots over ice. I never received my two fountain drinks I was charged for. My charge for an ice water was $0.00. But because I asked for iced espresso it was

I have went to this Dunkin’ Donuts, a couple times each time they have been extremely rude and rushing. I gave them grace because I work with people from different countries and understand different cultures, but today was the last straw. I went through the drive-through and the attendant told me that he could not hear me so I spoke up when I proceeded to speak up he started to yell at me, completely rude and short and then when I asked him to stop yelling at me, he told me I could just leave. I was taken back and this was the last experience I wanted to have before extremely busy day teaching the youth I encourage everyone in the Loveland area stop patronizing this business until they learn how to treat us

I don’t usually complain but it would be nice to get fresh donuts and day old. Every Friday morning we buy 2 dozens donuts and always more than 1/2 of them are not fresh.

The employees are very kind. They go above and beyond.