Dunkin'

My hot latte was Luke warm, like room temperature and I only waited a few minutes for it to ''cool down''.. since coffee/ hot latte's are supposed to be hot, I didn't try it right away because I didn't want to burn my mouth.. I am so dissatisfied. I work for customer service for 16 plus years at a semi fast food restaurant and I for one will never go back and give them a second try like I normally do, giving most the benefit of the doubt but all the reviews I read and still tried, this one time for sure let me know that the poor reviews are all correct..NEVER AGAIN.. SORRY.. y'all can do better..

Please remind employees that confectioners sugar or powder sugar goes on jelly donuts and not regular sugar. Please show them the difference. The Timberlake store needs to be taught the same.

Arrived at 5:10 and doors locked. They don't close untill 6. I don't know how any of these places stay in business. The one in Lynchburg is the same if not worse.

Coffee was good but not what we ordered the doughnuts where old tasting not a good experience

Typical Dunkin', not bad, not great. The drive-thru was backed up so my wife went inside. She ordered plain donut holes for the dogs, but they gave her glazed. And the girl behind the counter was very rude when she asked a question about the kiosk- "can't you see we're busy?" And my wife said "yeah, that's why I came inside". That's no way to talk to a customer when they ask a simple question.