Dunkin'

Menomonee Falls, WI · Coffee shop

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Menomonee Falls
#29
of 49 restaurants
City Percentile
15%
rating percentile

Dunkin' is a restaurant located in Menomonee Falls, WI. It is one of 49 restaurants listed in Menomonee Falls. Its 3.0-star rating is slightly below the Menomonee Falls city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Dawn Hass · Nov 2025

I went thru the drive thru ordered a dozen donut variety. Got to work and they are all old and stale. $15 for stale DRY donuts . Very disappointed. My coworkers deserved better

★★★★★ 5.0 Michael Hesprich · Feb 2026

If I could give their service 6 stars, I WOULD! Great coffee, breakfast sandwiches, and avocado toast!!! To anyone crying about their donuts… they’ve always been mid! Go to a bakery if you want a decent donut. This locations service is top notch! Always friendly and smiling.

★★☆☆☆ 2.0 Mona Lisa · Feb 2026

Do not waste your time. Sadly, the worst customer care we have experienced in quite some time. The restaurant was freezing-air conditioning blowing throughout the store on a 30 degree day. Doughnuts were dry. Clerk lied about regular coffee being decaf. When we asked if the heat could be turned on, we were given some bogus excuse. Again, do not waste your time-go somewhere else!

★☆☆☆☆ 1.0 Heather S · Oct 2025

horrible customer service walk in with my daughter no hello just eyes of a tired worker who has 7 orders up and the door is open and people waiting in drive thru. tried to order donuts and she said she didn't have any and they were clearly in the window case. reminds you it is no and can't get fed. thought the change was from the last guest to pay it forward and she yelled at us saying to give her money back cuz those were her tips. not worth $ .63 or even a raise. I was confused and was forced out the store with my child after being told to wait 3 times and not get any dunkin today. that store needs to be ran by a better employee if it only had one in the building. would not give manager name to speak with at a later date to resolve these issues that I have had with her. been her

★☆☆☆☆ 1.0 Derek Brewer · Oct 2025

After purchasing donuts in-store, I was informed that they were being microwaved and would be out shortly. When I asked why, the employee stated it was because they were stale. Naturally, I expressed concern and asked further questions. At that point, another employee became hostile and demanded that I leave the store. To be clear, my demeanor remained calm and professional throughout the exchange. The employee’s reaction was completely unprovoked and appeared to be an attempt to deflect from what I believe are unacceptable practices within this location. When I requested donuts that had not been microwaved, I was given ones that were rock hard. After asking for a refund, my request was initially denied. When I asked for the manager’s name and the employees’ names, I was refused this inf

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.