Dunkin'

Wasn't too happy with the workers I asked for light ice and noticed he filled it 75% with ice and when I asked him politely can you put less ice in. He decides to throw it out in the sink and scoop out more to put in the cup. Then I say thank you to the lady and she says nothing. They no have no issues laughing and conversating with their co workers. They should work on their professionalism. Maybe it's an age thing. If you don't want to work in customer service then don't because we generally tell when you clearly don't want to be there or doing your actual job is such an inconvenience.

They say they are open until 7pm. They have been closed by at least half an hour before that the last times I have tried to go. Just change your hours if you don't have the staffing. The only time I go here is after deeper roots across the street has closed for the day, but y'all are never open lmao

Debated on writing this review, because my personal experience was a good 5 star experience. I ordered a black coffee and donut and was the only person in the store. The two ladies who prepared my order were great! Reading the other reviews here, I can easily see how the other poor experiences can be true. I overheard a customer and employee discussing an incorrect order from the drive through. The employee communication was very poor (not at all rude or unprofessional, just reflective of an inexperienced communicator) Advice to store GM: Hiring young and inexperienced employees can have major advantages such as energy, enthusiasm, and a lack of bad or lazy work practices. As the face and voice of this Dunkin, the employees need development and leadership to allow this new and cozy loc

Labor Day hours… closes at 4 but stopped serving and locked the doors before 3:30. Wouldn’t take my order or help me… just wanted a simple coffee. Seeing the other reviews seems like nothings changed in months. Please move out so Starbucks can move in.

Went to drive thru .no donuts available.so stuck in line ordered small coffee.finally got it lid was warped.all over the car it went.down my pants.what a mess.no refund offered.gave the mess back to them and left