Dunkin'

Save your time and your money and just go to Starbucks in Chesapeake, atleast you know exactly what you’re going to get .. every time I order the same drink here it taste completely different at this location… I got a hot chocolate for my 3 year old and it was way too hot, I asked them to put a couple pieces of ice in it and they tried charging me for a cup of ice! I’m done ordering here, I rather pay the up charge at Starbucks.. this is what my 7$ drink looked like today.. terrible

Disappointed in this location - Always trash on floors when going inside, there are only kids running the place, never an adult present when going inside. Today, I placed an order in the drive thru. The young lady taking my order asked if I wanted to add a drink to make a $5 meal. When ringing me up, she said my total was $10.02, and when scanning my reward for free hash browns, which I ordered, it took nothing off. I was in a hurry and didn’t have time argue. Still trying to figure out how $5 turned into $10. J will be going to a different location from now on.

I thought maybe it was me. I order the same thing every time but it’s never the same. Sometimes its very sweet and flavorful and others its like there is hardly any cream, flavor, or sugar. I noticed on the cup there are no longer numbers for each item. Last order I watched the worker look at the label for the additives and there were no numbers in the slip she was reading from. Are they just guessing????? Time to frequent another place until they get this sorted.

I did a mobile order and I had points to use . I tried to use my points and the person at the window was rude and said we don’t do points before 10am. She said it wasn’t applied to order. I said it told me to show the barcode to be scanned. She told me to go through drive thru again to receive my points. Dunkin in moyock needs to do better.

If I could rate this a zero I would! They didn't have any of the ingredients to make what we actually wanted to order. Our order of hot coffees were cold and watered down. The coffee served here is always either cold, watered down, and/or has coffee grounds floating in your cup. This Dunkin is a disgrace to ALL Dunkins!