Dunkin'

Mt Prospect, IL · Coffee shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Mt Prospect
#40
of 83 restaurants
City Percentile
16%
rating percentile

Dunkin' is a restaurant located in Mt Prospect, IL. It is one of 83 restaurants listed in Mt Prospect. Its 3.7-star rating is slightly below the Mt Prospect city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–9 PM
Sunday5 AM–9 PM
Monday4 AM–9 PM
Tuesday4 AM–9 PM
Wednesday4 AM–9 PM
Thursday4 AM–9 PM
Friday4 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Yolima · Jan 2026

I was here today and at the entrance the floor is super wet and I inform you that it was very slippery that they should put a mat for protection to the clients and they answered that they were not going to do it. And Mr. Patel (I do not know if he is the Manager) comes with a very unpleasant attitude and with a look that does not care about the client. Take care of your customers because we are paying for their product, which they offer DOUNKIN DOUNTS.

★★☆☆☆ 2.0 Johnny Lally · Oct 2022

Probably one of the least consistent DD’s I’ve ever been to. Yesterday the snacking bacon was crispy and good. Today it was soggy and tasted nothing like pepper or syrup. Coffee was burnt today and when I asked for the bagel they forgot to put in the bag the girl was super rude. Told me I hadn’t paid for a bagel even after I produced the receipt that showed that I had in fact paid for it. Once I did receive it, it was good. I won’t be patronizing this location anymore.

★☆☆☆☆ 1.0 Robellyn Paraiso · Dec 2025

This place really deserves NO stars! The women who work here are so miserable! Not ONE word is said when I pull up to the window and they hand me my order. How is it that with so many negative reviews has anything changed in your establishment?! DO BETTER!

★☆☆☆☆ 1.0 John Prang · Nov 2025

This Dunkin’ donut is the worst place to get your foods.Customer service is thump down, worst experience I had. I will skip this place and go somewhere else. They deserve a zero star in my opinion.

★☆☆☆☆ 1.0 Melissa Ratio · Dec 2023

Very rude. Went to the window and used a gift card. We asked how much was on it since we had to pay out of pocket. The girl kept repeating how much we still owed. She walked away and another girl came over. We asked her the same thing one time and she looked at us and just walked away. Completely ignored us. When the food came they just handed it off and closed the window. Very very rude. Also we got the new loaded bacon hash browns. Not worth the money. At least not at this location. All bacon and barely any jalapeño cheese

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Great Dessert ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.