Dunkin'

After not being awknowledged waiting at the take out microphone, regardless of if short staffed. As a customer we should have been awknowledged by any employee taking orders. “ we’ll be with you in a moment please”. instead of wait for over 5 minutes for us to say “hello?” Then having the employee tell us we we’re the ones yelling for a donut. How unprofessional and a poor experience. Other Dunkin’s locally have much better customer service and you won’t be getting mine anymore.

The staff is usually pretty attentive. Food is almost always served piping hot. (Which can't be said for many other Dunkin' in our area.) The cheese on my sandwich ACTUALY MELTED!!

The manager (Felicia) was actually out on the floor working alongside her staff. Everyone was in their place, and doing their job efficiently. My order came out super fast. Not only that, but the staff were really friendly. Dunkin’ should consider themselves lucky to have Felicia as their manager. I hope this reaches the store owner and the corporate office.

Terrible from start to finish, ordered 2 breakfast sandwiches and the bagels were so hard on both sandwiches you couldn’t eat them guess they don’t refresh their bagels daily, coffees were barely warm and no flavor added. Second time I’ve used this location and both times it sucked will not return here. Wish people would listen on what you order and there would be less issues and they should be trained not to use old products!!!!! Waste of time and money……

The couple was really great. They had a wonderful kid and the place was really warm. Happy new years to this beautiful family dunkin.