Dunkin'

Was in a slight rush to a tour at the Belle Meade Mansion when the girls went above and beyond. We had to wait just a few mins for our drinks and food. Girls came out with an extra drink AND hashbrowns for both sandwiches!! Amazing vibe from them girls and great all around

CHECK YOUR RECEIPTS!* Earlier this month, I visited this Dunkin location. It was in the evening and the girl who rung me up through the drive through, D’Andre, decided to press a 20% tip without my knowledge. This was not an accident, and when I brought it up after receiving my receipt and seeing the extra tip, I was told by this employee that I saw her press it. This was not true. I contacted the corporate office and was told they will investigate it, but I encourage anyone who visits this location double-check their receipts after purchase. You may find that either this employer or another included an additional tip without your knowledge.

Coffee was good service was terrible. Lady at register with purple hair was really rude and was audibly judging our order. I said no cheese because I’m lactose intolerant and she replied “that’s crazy work” then I still got cheese on my wake up wrap. I usually have good service from the staff at this location so I was shocked by my experience this morning.

Not even ONE STAR. Terrible. Girl could not seem to ring us up correctly so we gave up and moved online. Then got our sandwiches STILL FROZEN. We went to get the warmed up through the drive through and they did it and we opened them and our two different sandwiches had OPPOSITE toppings. Bagel on croissant and vice versa. Like are you kidding me. Do not go here. Terrible service.

every time i place an order here, there is something wrong with it. food tastes like plastic which i have never experienced at any other dunkin. when i place mobile orders they consistently forget the food items and mess up the orders. today i got a drink that was made wrong and just tasted like straight cough medicine- totally undrinkable. i stopped asking them to remake things because they either get mad or act so shocked and surprised that you even had the audacity to ask and it takes them like 100 years to redo. i’m officially done going to this location.