Dunkin'

New Britain, CT · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in New Britain
#85
of 146 restaurants
City Percentile
31%
rating percentile

Dunkin' is a restaurant located in New Britain, CT. It is one of 146 restaurants listed in New Britain. Its 3.9-star rating is slightly below the New Britain city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Nadia · Feb 2026

They are terrible at making coffee.Nasty attitudes.Today a brang back a coffee due to no flavor , carelessly made as usual. Plus gave me cold hash browns. The rican manager babysat the white lady , sorry I don’t know their names so that’s the description I have in mind and she said next time call before returning or ask for your receipt.your job is to always give the receipt Know your jobs!

★☆☆☆☆ 1.0 Cassandra Ramos · Dec 2025

Lady was very rude while I was trying to order my food. I understand that it was close to closing 30 minutes, but I’m not asking for too much and I don’t need an attitude while I’m trying to order to then try and be nice to my face while you’re giving me my food it ruined my mood for the rest of the night.

★★★★★ 5.0 Shannice · Jun 2024

Upon arrival, the spot was very clean, and I was very pleased with the doughnut case they have all the dough Fully stocked and looking so good the customer service in the store was amazing and I want to give a great recognition to Arlene. She went above and beyond to make my day better and change it So I would definitely highly recommend looking for a great morning boost and some good smiles and some great breakfast and coffee stop by here. Thanks again Arlene for the great customer service she took.

★★★★★ 5.0 Dave Dave · Dec 2025

Every dunkin i go to seems to be perfect. Stay always friendly and happy to help. I usually get large orders and they're always very helpful.

★☆☆☆☆ 1.0 Lani · Jan 2025

I ordered an egg and cheese through the Doordash app and instead I got a bacon egg and cheese on a croissant. When I don’t eat bacon.. this is like the 2nd time I’ve ordered through DoorDash and got a sandwich with bacon on it after I didn’t even select.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.