Dunkin'

What can I say , I'm hooked on Dunkin. The customer service I've noticed at every location, and I can go to three in my area, is sometimes good and sometimes not so good. Today, the young employee was quite impressive! He definitely earned a gold star. He must have just started, as he didn't have a name tag on. So I can't give him is props. #Employee #GoldStar #Beginner

I'll never forget it Christmas of 20 at about 5:00 p.m. I walk in that door was unlocked during regular hours and as I walk in I noticed the manager who is just not a very nice person in general unfortunately literally start screaming at me to get the half out of that they're having a private Christmas party for the employees! I vowed to never go back again Nails being not only the holiday Christmas season do you think the DD store manager would have better delivery and better customer service skills this was like a week and a half before Christmas and I get it she was stressed out but she embarrassed me in front of a dozen people and should have locked the door or put signs up we're closed for employee Christmas party so for her to do that screaming at me, a regular customer in front of h

I am giving this dunkin 5 stars because they actually care about quality service. I used the drive thru yesterday while it was empty, and the employee asked if we wanted to try our drink before we left to make sure it was good. I have never experienced that before at any dunkin. And honestly, I think that was really awesome. It tasted great on the first round btw. I'll be back here.

The manager at this location is very unprofessional. The place was busy on Saturday morning. A new employee was running the register and doing his job in a busy environment and she is berating him in front of all us customers. Instead of “training” and being a leader she was so nasty and condescending to him. Everyone waiting felt very uncomfortable and it was very sad and painful to watch a young kid, new on the job….get treated this way! I told her how I Felt and she says ….yeah well my name is _____ spelled ____ so go ahead and make a complaint. I didn’t actually catch her name as I was so taken aback by her unprofessionalism (and honestly couldn’t understand her) She needs to either step up and be a better mentor/leader to these kids or go find a another job (without human interaction)

I am absolutely livid at Dunkins! This particular store has the very best customer service..why aren't they allowed to accept tips? This isn't right. These kids work hard and should know that their customers appreciate that.