Dunkin'

Norwich, CT · Coffee shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Norwich
#76
of 100 restaurants
City Percentile
16%
rating percentile

Dunkin' is a restaurant located in Norwich, CT. It is one of 100 restaurants listed in Norwich. Its 3.6-star rating is slightly below the Norwich city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Steveo Morgan · Feb 2026

Absolutely horrible customer service. Gave me an attitude because my food was made wrong. Ditched about having to change it. And the coffee was awful but felt as tho I shouldn't say anything because the attitude i was getting. Sorry guys that u work at dunks and that's ur peak but don't take it out on everyone else. Not my fault life brought u here. It's dunks not rocket science and u manage to mess that up speaks volumes for your staffs intelligence. Absolutely horrible will never come back.

★☆☆☆☆ 1.0 Aimee Elnicki · Dec 2025

The other day I ordered a sweet pepper bacon wrap, picked it up, got halfway home and discovered they made the sandwich with sausage...I made the decision to just eat it anyway, mistakes happen... this morning ordered another sweet pepper bacon wrap... my fiancé picked the order up on his way home... he arrives, I open it and AGAIN it is made with SAUSAGE!! Are you kidding??!! It's not that hard....it doesn't even look the same... you had 1 job...

★☆☆☆☆ 1.0 Brian Smith · Feb 2025

Got my code wrong twice, first was hit when I ordered ice and second was wrong size and had a flavor I’m allergic to. While waiting I ended up waiting in the facility and noticed how filthy it was, if this is how the public spaces are kept I can’t image behind the counter.

★★★☆☆ 3.0 Pam Zimmer · Dec 2025

I always go to this location for a frozen coffee. on Monday Dec 15th between 10-11am i went to get my frozen coffee, Caramel Cream which always cost $5.79 with the tax. so when I got to the window they ask for $6 and change. I said no I always pay the $5.79 and the guy with tattoos said well you got whip cream and I said it always comes with it I did not ask for it. then a female came over don't know her name and she proceeded to say that it is extra for whip cream which I said I get it everyday with whip cream and never asked for it and she said they must be giving you it without charging and I said it's the signature one an she says we don't have a signature one and continued to argue with me so I told them I didn't want it and as I was pulling away she yells, you have a good day sarcast

★★★☆☆ 3.0 Jovanna Pagan · Oct 2024

The girl was nice BUT I ordered a pumpkin muffin and this was what I received. It was thrown inside and the bag had shoe prints on it. So the bag was clearly on the floor and stepped on and my order was put inside of that dirty bag. Yes, it’s stepped on in the outside but that bag should’ve been tossed. You don’t serve food inside dirty bags. I didn’t noticed until later on. I was at work which I couldn’t return nor call. This is not ok!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.