Dunkin'

I had ordered Avocado Toast with Bacon and Sun-dried tomatoes. They no longer offer the tomatoes. And apparently, they no longer offer any bread as Toast! The 6 pieces of small bad hashbrowns, which don’t even begin to fill the bag, is insulting. This used to be our favorite place to go. Now it’s just become…. Silly. Nothing special about anything.

This Dunkin’ seriously needs better management. The customer service is always lacking — staff act like they’d rather be anywhere else, and it shows in how they treat customers. On top of that, the drive-thru trash cans are constantly overflowing, which makes the place look dirty and unwelcoming. I come here often out of convenience, but it’s clear the cleanliness and customer experience aren’t a priority. Definitely disappointing for such a big brand.

I ordered a small shaken espresso and they did not shake my drink both times even after I had expressed concern that my drink did not look right. If I wanted a latte I would have ordered a latte.

Did not fix my drink when I expressed it looked wrong and I feel they up charged me for a small drink. If I could I would definitely give zero star for costumer service

I am extremely disappointed, I went through drive-through today, which was not working, I stood there for a while, try to place my order. It did not work. Followed by pulling up to the window and place my order. Customer service was pretty decent however my coffee was too sweet even though I asked for one less sugar. My wife's ice coffee had, look like expired milk with chunks of dots on top of iced coffee. I subsequently tried calling the store to notify them. However, nobody is picking up the call. Hence I am writing this review. I'm extremely disappointed, don't think I will be going to this location moving forward. Dunkin' Donuts has to make changes please thank you.