Dunkin'

Horrible experience bad customer service made my drinks like crap and when i asked for a refund they denied it (Which is illegal) saying i always ask for refunds when i have only done a refund once before Which was a year ago which is fine because i will dispute them with my bank. Also found disgusting hair all over one of my bagels? They are horrible and know nothing about cleanliness.

Their customer service is absolutely disgusting. Me and my boyfriend mobile ordered and got our drinks, they were both made wrong with no flavoring added and no sugar, just black coffee with milk. My boyfriend asked them to remake both drinks, they remade mine but refused to remake his so he asked for a refund instead which they then denied and claimed that he “always asks for refunds on drinks made perfectly fine” we have been to this location literally 2 other times and he got a refund ONE time, a year ago because they blatantly put regular milk in his drink when he specifically told them he has a dairy allergy and had refused to remake it. They mess up drinks every single time and they’re rude and can barely even understand English. We don’t do this “all the time” as they claimed it was

Just your basic DD, coffee was good, made just as ordered with requested amount of cream and sugar, decent breakfast sandwich. Place was clean and staff were friendly and helpful, also the bathroom was clean.

Donuts from here always look like this. Always icing side down and coffee is incomprehendibly nasty. There really is no excuse to pass this off to customers. Dont want a refund or replacement never going to dunkin again in general.

Every time I get Dunkin’ Donuts they do not put the lid on all the way and I have spilled my coffee several times. I told him every time to make sure that the lid is secured tightly and they did not do that.