Dunkin'

Stopped to get a drink, and there was only one person working the store who was just hired a couple days ago. She had to make phone calls to other employees at home on how to ring up product and make them. Kind of shitty if you ask me to do that to a new hire and especially being underage where a manager of age has to be on site. She was very nice and the manager should be replaced with some one thats responsible.

Congratulations on opening your new place. I waited in drive-thru for 10 minutes without a car moving. I love my Dunkin but I hope that you hire more people so that you don't lose. I went through the McDonald's drive-thru a few doors up from you in 3 minutes. Asked for a chocolate milkshake today and I got chocolate milk. Paying $10 for a shake you should get a thick shake not chocolate milk.

A little busy in the morning the store looks better than before management

My experience here was WILD. Let me start by saying: Hunter was the best. Impeccable service. He is the kind of employee you'd want. The other kid working with Hunter? Needs to find another job. This incident happened on Friday, 12/27/24. My husband, child, mom, dad, and I place an order here (so, 5 of us) for two single scoops, one double scoop, one triple scoop, and a milkshake. Of course, per usual with this DD, they were out of a flavor 3/5 things in our order had in it (they're always out of stuff). When we got there, nothing was made, but Hunter graciously helped us. As he was, his coworker, whose name I unfortunately didn't get, started MAKING FUN OF OUR ORDER and US, without realizing we were standing RIGHT THERE. When Hunter, who was mortified, pointed out that we were standing

This is by far the worst experience Ive ever had at a Dunkin. Management needs to take a closer look at the employees who work here. My husband and I stopped at this dunkin for a black coffee and a few donuts. We were the only customers in the store at the time. We ordered a black coffee at the register and the barista rolled her eyes at me while I made my order. Afterwards, we waited almost 20 minutes for her to fill the order, but she was texting the entire time and not filling the order. My husband then asked what was happening and she acted like she had no idea what was going on. He demanded a refund. She didn't know how to process the refund properly, so we were given cash instead. We left with our money, a terrible experience, wasted time, and felt completely ignored and disrespect