Dunkin'

Around 12:30 1/28/26 I walked in to an empty store and a miserable looking man behind the counter. ive been looking forward to the valentines day drinks to drop so i smile at him and say hello, he does not return either. i get to the register and ask how hes doing and he is just standing there completely blank, so i take a moment to look over the menu and he quickly grows visibly impatient with me. i finally decide to do the toxic 'ex-presso' and i ask for protein milk and i ask him if its non-dairy, i have a dairy allergy, i make this very known. then im looking at the donuts, i have a friend that loves the brownie batter donuts and im looking at the full case of donuts but theres not a label for the brownie ones, theres a tray with majority pink hearts and 2 chocolate, i ask the man if

The donuts were good as usual but the staff should know how to use their app for payment. I added money to my DD app so I could earn my points and pay and the associate did not know how to process my payment via the DD app. I also was prevented from being able to use the restroom.

Can we give negative stars for service. I mean Dunkin is everywhere and with the way this owner treats his customers I would literally rather give my money to any other establishment. It would be worth the time and gas to drive somewhere else. Wanted sprinkled donuts for my son’s birthday. The guy acted like I asked for his first born child. How dare I want sprinkled donuts, 2 whole dozen. Even though you had them. I said why would I pay for donuts that I do not want. Hello buddy. Customer comes first. Terrible business owner. And pathetic treatment of a customer with their young child.

Apparently, this location is for online orders. I was the only person who wanted to order from the counter. I was totally ignored by the staff of 2. A total of 8 customers was waiting for orders. My advice is they need to have more customer service. A word from staff, like "I'll be with you shortly" can keep me as a customer. After waiting and seeing staff walk right past me, several times, I left and went to a nearby Wawa. The coffee was delicious and hot. Admittedly, I had to pour my own coffee but I'll take that rather than being ignored.

The guy who works the register is the most miserable person on the planet. He reminded me of the soup Nazi from Seinfeld. One morning he refused to sell me 3 blueberry muffins. He told me I could only have one and I thought he was joking but turns out he was serious. I thought he was gonna say no muffins for you and tell me I was banned haha. I’ve been in there twice since that happened and got the same miserable guy So I don’t go there anymore. Maybe he’s just naturally like that but if that’s the case don’t have him at the register dealing with customers