Dunkin'

Shopping Plz, 20 N Salem Rd, Cross River, NY · Coffee shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Shopping Plz, 20 N Salem Rd, Cross River
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in Shopping Plz, 20 N Salem Rd, Cross River, NY. It is one of 1 restaurants listed in Shopping Plz, 20 N Salem Rd, Cross River. Its 3.1-star rating matches the Shopping Plz, 20 N Salem Rd, Cross River city average of 3.1 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Shopping Plz, 20 N Salem Rd, Cross River. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday6 AM–7 PM

Customer Reviews

★★★☆☆ 3.0 Kim Davey · Feb 2026

First thought when coming in was how unfriendly the guy was behind the counter. Didn’t say hello or anything, not even a smile. They didn’t have multiple things that I wanted. What made is worse was not telling me they didn’t have something until after I ordered and paid so I had no other choice but to get something different which my very picky son didn’t even drink because of it. Overall it was clean but just wish the service was a little bit better and the worker wasn’t so cold and standoffish.

★☆☆☆☆ 1.0 Alex Marino · Nov 2025

Waited to use the rest room for 20min, I started knocking on the door and the girl who was working stated,"he works here, he's just avoiding work." UNBELIEVABLE!! As someone who works in the field all day I have limited access to rest rooms it was really inconvenient to say the least. Better off going to Cameron's deli down the street.

★☆☆☆☆ 1.0 Samantha Maset · Aug 2025

ordered a chipotle aioli bacon egg and cheese and received it with no chipotle. every time i order coffee from here, it is never stirred.

★★☆☆☆ 2.0 Colleen Simmons · Apr 2023

Hello so I come here because it’s the closest to my place of work and Almost every time the coffee is either not correct to my order which I order in store. Or it taste off like old coffee. Not exaggerating. But today I went and ordered a Carmel ice coffee with cream and the guy either definitely forgot the Carmel or it was because the ticket says 1 pump and I’m sure you are supposed to put 2 in a medium . So I added a ton of sugar just to make it taste worthy of having . Training the employees needs to improve and be better and the place looks very blah and run down not clean and brute and inviting. Thank you.

★☆☆☆☆ 1.0 Alan Wolfson · Sep 2023

Service was ok. Most notable was the mess at the coffee area near the entryway.Garbage was overflowing on the counter area. Aside from that the doughnut were stale. I ordered 2 plain stick type doughnuts. My wife ordered a jelly doughnut and cream doughnut also stale. The only thing good was the coffee. My advice is to avoid this location.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.