Dunkin'

I purchased an iced coffee and when I asked for extra ice they charged me for it. I don’t know how that makes sense or how that is a good business model. How cheap can a place be last time I will be visiting this location…..and the receipt doesn’t even charge for ice it charges for water.

I come here often and always buy at least $25 worth of food/drinks. It wouldn’t kill you all to greet your customers and say thank you for your business. I get we all have to work and are busy but the attitudes here are questionable. I’m only giving 4 stars because my orders are always right and they do a great job fulfilling the orders.

Went in through the drive thru to pick up a mobile order. I haven’t had Dunkin in many years and I don’t know if I’ll be back anytime soon. Usually, I’m not even a fan of their coffee, but we were hungry at that moment. After signing into the app, we saw that there was a five dollar breakfast deal for a medium coffee, a wrap and hashbrowns. We also ended up ordering two additional glazed donuts. There were no more glazed donuts, unfortunately, which was a little bit of a bummer but it is what it is so we opted for a strawberry sprinkles doughnut. First off no wonder why it’s five dollars for that meal deal. The wrap was the size of a dumpling. But I figured well it is “only” five dollars. Let me tell you I’ve never experienced this before, but when I bit into those hashbrowns they tasted

I'm really disappointed with my recent visit to Dunkin'. Abigail was incredibly rude when taking my order at the drive-through, and to top it off, the drink she made tasted awful, almost like there was spit in it. Definitely not the Dunkin' experience I was hoping for.

This location is grossly understaffed. We ordered on the app and it took over 35 minutes to get two drinks, two doughnuts, and two egg wraps. When we arrived, the guy running the drive-thru was also in charge of making all of the drinks for the walk-in customers. The drive-thru received all priority over app orders due to lack of workers. My advice, don’t use app, use drive-thru for this location or find another. Poor mgt shouldn’t be rewarded.