Dunkin'

So how long has it been a thing where people dont know that sugar is a regular ingredient in a caramel macchiato? Or that the bagel minis are being microwaved? Oh and that bacon egg and cheeses need to be made fresh or atleast kept warm?

Yuckkkkk, how can a drink taste so different from 2 different locations. I got the cookie butter latte from the Airport location and it was 10/10. Got it here in statesville and I threw it out. Not thw drinks fault, it's the location. The girl made it so quick I couldn't believe it. Maybe thats why it didnt taste good. Anywhere, live n learn. Plus it took her 3-5min just to speak to me when I walked in!!

I don't know If it's me ordering my coffee wrong, but I've tried wording it different multiple times I need sugar free sweetner, not sugar free flavor shots, so every time I get a drink it's always very bitter and not sweet at all. I can't seem to get it. Perhaps I should say stevia. But the service is always polite!! And it's very clean !

I am writing this review due to my involvement in a situation connected to another Dunkin’ location and the conflicting information I received from management at this store. On the morning of September 8, 2025, after being told I was “banned” from the Troutman, NC Dunkin’ location without explanation or evidence, I came to this Statesville store seeking clarity on who I could speak with to resolve the matter appropriately. I was respectful and simply asked for guidance. The manager (male) at this location told me he would “check into it” and called me the following day. During that call, he stated that he had spoken with the Troutman store manager, Madison (Maddie), who allegedly claimed that I was “always rude” and this male manager proceeded to call me entitled though only meeting me o

The food was really good and the service was top notch. I didn't even wait that long in the drive thru, if your in the area and want dunkin this is the spot.