Dunkin'

bought normal order, two sandwiches and two donuts. There is no way on the app to request butter, so I have been asking when I pull up. The first time, I was told that I had to indicate when ordering, but after explaining, they gave me two packets of butter as requested. Twice since, I've had the same interaction, once less friendly and accommodating, once with no complaints. Today, they outright refused, saying that they didn't have any and that I had to order ahead of time. She says she has butter but nothing to put it in. The Bacon-Egg-cheese croissant is very dry and needs butter to be edible, so I am annoyed. The Duncan in question #302002 is located right next to my work, so I am annoyed that I now have to go out of my way to find another with more accommodating staff.

Worse Dunkin store I’ve ever visited across the country. Extremely loud rude man on the drive thru speaker this afternoon, 2/8/26. Please stop visiting this location and let this place shut down. No customer should have to deal with the way this man speaks to people. He needs an immediate lesson on courteous and professional communication.

Rude staff, if you go in they stand around not helping you for 20 minutes, if you use the drive through they cut you off and get your order wrong. Most of the employees aren’t fluent english speakers which is fine except for the fact that they never understand orders. Literally every time I have gone here something has been messed up.

I bought coffee yesterday and asked for less ice. My cup was given to me incomplete. When I asked why, they said that we put less coffee because you want less ice. There is no such service. I always buy coffee from Dunkin' in Glassboro. I bought it from here for the first time. I came across it here for the first time. It is not right to make small calculations. Where is customer satisfaction?

This is hands down the worst dunkin I have ever been in. You will stand inside the store for 30 minutes while the incompetent crew of 4 soupy focuses on the 5 cars that they can’t handle in the drive thru. This, place, SUCKS