Dunkin'

Vernon Hills, IL · Coffee shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Vernon Hills
#38
of 80 restaurants
City Percentile
25%
rating percentile

Dunkin' is a restaurant located in Vernon Hills, IL. It is one of 80 restaurants listed in Vernon Hills. Its 3.2-star rating is slightly below the Vernon Hills city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–10 PM
Sunday4 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM
Thursday4 AM–10 PM
Friday4 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 Liv Black Garces · Oct 2025

Let's start off with the place is not clean second they address you as lady who the hell in Customer Service has the right to sit there and say thanks lady. Here's a drink lady and then they didn't even tell you that you have to go to the other counter to pay and you're just standing there. The place is just a cluttered mess and it took forever for them just to make my coffee and give me a avocado toast when there was nobody in there cause almost as if they're making me wait longer for no reason and what's with the lady every sentence it felt weird

★☆☆☆☆ 1.0 J S · Sep 2025

This morning's donut tastes like it was made yesterday. I don't think I will go here next time.

★☆☆☆☆ 1.0 Mario Lui · Oct 2025

Kudos to the person who made my sandwich. It was really good! My coffee was scorching hot I couldn't drink it. The same person who made my coffee took my order and they were very unprofessional. Rude and not attentive at all.

★☆☆☆☆ 1.0 val mya · Sep 2025

This is our local DD shop and it’s absolutely terrible which is a shame. Always super dirty, the flooors and the whole shop just looks sticky and unclean. People that work there always are rude and unprofessional, talked to each other, ignore customers, food and drinks are not well made. I got stuffed mini bagels today for my daughter’s breakfast and we had to throw them away, there was something weird brown unidentifiable stuff in the plain bagel stuffing. So disappointing! Who owns this place and do they ever read reviews?

★☆☆☆☆ 1.0 Julia Zieba · Jun 2024

Every time I stop by I end up disappointed. The customer service is very bad. The workers make it seem like it is an inconvenience for you to be there. My order always has some type of issue. For example, let’s take a look at the amount of cream cheese was placed on a bagel.

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Comfort Food

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.