Dunkin'

Webster, MA · Coffee shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Webster
#43
of 47 restaurants
City Percentile
4%
rating percentile

Dunkin' is a restaurant located in Webster, MA. It is one of 47 restaurants listed in Webster. Its 3.1-star rating is slightly below the Webster city average of 4.1 stars. There are 8 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 JJ Nicole Katinas · Nov 2025

Red head girl thats there in the morning gave me all the wrong food I ordered at the drivethrough and had the absolute worst attitude Ive ever encountered, I had to walk in and ask for it to be fixed and she hardly acknowledged me and she was tossing food around, squished my food, and sent me on my way. Food was bad, wasnt even fully cooked/warm, overall just bad experience here. I usually come here for food and beverages, but im done with this location because its just all around *not good* and they dont even have half the items they have listed on the menu because theyre smaller ig, thats what they said. Only decent person there is Connor on the evening shift, he was very nice and outgoing, happy. Everyone else needs to take a page out of his book

★☆☆☆☆ 1.0 Richard Nobrega · Feb 2026

I try not to write bad reviews, and I always give a business a chance to redeem themselves. In this case, I gave them three chances and the failed all 3 times. The whole point of ordering on the app, 10 minutes before you get there, is so you can continue to work without waiting around. Ordered 3 times on the app at this particular Dunkins and all 3 times they hadn't even started my order. This was at 5 - 5:30am and there wasn't a single car in the drive thru and people just standing around. 2 of those 3 times they got the order wrong, which is literally printed in writing for them. Easily the worst Dunkins I have ever done business with and will never go here again.

★☆☆☆☆ 1.0 Matthew Ortiz · Jan 2026

Charged me a different amount everyday for coffee and told me it was my "no ice iced coffee order". Turns out they were just adding however much espresso and then charging me that much when I only ordered 2. Not hard to just fill a cup of coffee. Got a refund today after receiving the receipt to confirm that that's exactly what they were doing. Very dangerous, walked in to get a straw the other day after not getting one and overheard one employee saying they gave me 5 espresso, which is irresponsible due to the high caffeine content

★☆☆☆☆ 1.0 Jason Martel · Dec 2025

Went yesterday for a coffee and 2 sandwiches, got home to balance out bank account found out they charge me 37.80. Went back young girl. No clue how to look back at history. Short story never again stopping at that dunkins.

★☆☆☆☆ 1.0 Kylie La · Dec 2025

The female workers that are very disrespectful.. The people do more talking than working. I’ve actually had one of the workers called me and harassed me through phone number. Just Dunkin’ Donuts is not professional whatsoever

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.