Dunkin'

West Milford, NJ · Coffee shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in West Milford
#22
of 25 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in West Milford, NJ. It is one of 25 restaurants listed in West Milford. Its 3.5-star rating is slightly below the West Milford city average of 4.4 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday5 AM–9 PM

Customer Reviews

★★★☆☆ 3.0 Bobby Rolando · Oct 2025

Everyone was very polite; but this is 4 times in a row they cannot get my order correct, even after I point out that the order summary screen shows my order incorrectly. And the care that is shown in making the food/drinks is seriously lacking, see the attached photo for a very sad bacon portion. I appreciate the politeness but something has to change, the employees have no pride in the food and drinks they make.

★★★★★ 5.0 Kizo · Feb 2026

Small BUSYYYYYY spot really busy. Staff is polite and respectful, simple as the place on its own. On the end it is not 5 star Michelin restaurant or bar it is normal little DD, don't expect Michelin service and free food if they make mistake, instead give them chance to fix same and stay polite . Young teenagers trying their best to accommodate those who expect way too much. Prices normal , stop by have patience and enjoy coffee or munchies, nobody is perfect give a chance and smile

★★★★★ 5.0 kit kat · Oct 2025

Very clean and good looking store.employees are very friendly. I think the service was fast and accurate

★☆☆☆☆ 1.0 Christine Josephs · Oct 2025

Yikesss, waited forever to get our food. 3 other people were complaining in front me. One girl’s nails were so long (although cute) just maybe not for working in service that she could pack up the bags or the food. After I said they forgot my food, the one girl in a short ponytail with blonde hair gave so much attitude that someone else took the order and that she already made it. Didn’t apologize for the wait or say she was even making another one. Gave other people attitude. One girl was just standing there not doing much. I understand the drive through gets long but time management needs to be better and they really need an attitude check.

★☆☆☆☆ 1.0 Ben Kazhdan · Oct 2025

The worst Dunkin I have ever been too. Took 20 minutes to make a coffee and two sandwiches and they forgot one of the two sandwiches. Incompetent is not the right word to use for the employees here I honestly don’t know how they got hired somehwere. This is by far the worst coffee establishment I have ever been too. Plus the female employee working this morning 10/26/25 gave my fiancée so much attitude because she is bad her at job and messed up our order. Hopefully management sees this and does something because all of the employees here this morning are asleep and not working. I wouldn’t recommend this Dunkin to my worst enemy.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.