Dunkin'

Update - got a weird email from a personal email address…. Loose apology reinforcing the “3-5 minutes policy”…… doesn’t show in app, never heard this ever before. But this was enough. We’ll return once it’s robot run. Do better - 2/26 approx 8:30a Girl at drive thru gave notable attitude and speech when there was no one ahead in drive thru……. That we ordered just one minute prior on app…… that we’d have to wait but still pull around….. and NOT in an informative tone……. (Keep in mind as a SAHM that lives 25 min one way, sometimes I make a special trip here…. And sometimes this is my ONLY adult interaction for the day….) Via speaker… Said not only we had ordered for walk in, but we only ordered just 1 min prior……. 2 bagels, 2 coffee 10 of the same munchkins……. And with no one ahead I figu

I love this location. I’m sorry for the inconvenience I’ve caused this staff, as I didn’t know it was required we wait at least 3-5 minutes after placing mobile order to show up. Usually, I get in my car and choose this location because it’s close to my house and it’s definitely under a 3 minute drive. Again sorry I love the staff please stop getting upset with me at the window I’m sorry I didn’t know! <3

America runs on Dunkin! If I were the owner / manager, I would not allow them to put up signs and get into the speaker and tell people in the drive through that they need 3-5 minutes before mobile order can be picked up. If you allow customers to pull up to the window, placing orders in real time, then it shouldn't matter when a mobile order is placed or picked up. Yesterday I went to place an order and the app told me to wait until I was closer and then I placed the order by the high school, and the girl still gave me attitude ( took it as far to say, that's only thirty seconds down the road). I'm not saying don't go to this location because there are some great workers here and I usually don't have any issues, but they've got to stop telling people we need 3-5 min for mobile orders as

I love that this is my neighborhood Dunkin! Friendly workers, fresh selection of food & donuts, attention to details, get my large orders correctly and clean environment. They also decorate so well for the different seasons, it's so cute. I love it!

I wasn’t going to write a review because I never do but this is the second time I asked for a a Plain bagel with “STRAWBERRY”cream cheese and I got plain cream cheese. I have to throw it out because I don’t like plain cream cheese. Two bagels wasted now. I’ll have to check my ordered next time I go.