Dunkin'

Went to Dunkin for the very first time ever. was very excited because i’ve seen so much good about them. When we got to the drive thru it felt like we were a bother being there. Obviously since we’ve never been to dunkin we just ordered off the menu which apparently was out of date because they had very little that was listed. The worker was very stand offish and didn’t offer any help in helping find something since the menu was out of date. Will probably not return to a dunkin.

I’m extremely disappointed with the service and quality of the food I received. The fact that someone would send out food like this shows the lack of care and complete disregard for customer service. The young gentleman who was cooking the food didn’t seem phased by the fact that he burned multiple items. My coworkers also received burned food and their drinks were made incorrectly and were completely frozen. It’s unfortunate the reason given was the gentlemen cooking is the managers son. I made three different trips in an attempt to get my order filled correctly.

Simple order of Hot coffee. Pulled up to the drive thru window. I sat there waiting for the coffee of which I could see sitting there. I rapped on the window to get the workers attn as she probably forgot I was waiting on my car. She open the window and got attitude with me. I was the only vehicle out there. Is this what Duncan Donuts teaches their employees..?

Just because we’re in a small town doesn’t mean businesses get a pass on having their operation together unfortunately, this Dunkin’ completely missed the mark. There should be a ZERO STARS option. Employees need some Refreshers on customer service, kinda Employee At the counter kinda Impatient with their elderly customers... LOL you're Literally in the foothills y'all do better, your just better off going to Dutch Bros for coffee. It's like a stones throw away from this DUNKIN I Definitely DONT RUN OFF DUNKIN!

No customer service skills. Don't care what you order just give you what they feel like giving you. Seem bothered when you have to go inside to request the food you already ordered through the app instead what they chose to put in your bag.