Dutch Bros Coffee

I just wanted to take a second to brag on everyone at this location. Everyone that knows me, including every employee at this location & both Gallatin Locations knows I love Dutch Bros way too much but this week and weekend has just been an absolute crapfest. Thing after thing has went wrong & I went earlier and was telling them about all that has went wrong & this is what Jaz wrote on my cup especially after I was a little bit of a pain. It’s just crazy how something so small can brighten your day so much. Jaz is the one that wrote it, but Jewel and literally every other employee normally brightens my day and always makes it better too. I love seeing everyone. Honestly, I’m not sure if they enjoy seeing me as much as I enjoy seeing them. :) They always make my day better!! Thanks Dutch br

Dutch Bros has some delicious iced coffee. I don't think I've ever had the hot coffee there but the iced coffee is above and beyond all hopes and expectations of what you want for your iced coffee to taste like. I personally don't like it real sweet and I don't think it normally is a super sweet like a Starbucks can be sometimes or especially like a dunkin' donuts iced coffee and it's really overly the top sweet and Dutch Bros seems to strike that great balance of some sweetness with just delicious coffee flavor especially if you have cream or whatever it's really you can detect all the different flavors and they're all really strong and present and your dream and that's what makes you keep coming back to Dutch Bros for iced coffee.

This place is horrible. My boyfriend couldn’t figure out how to order a freeze and when he asked for a frappe they said “that’s Starbucks, not here”. As an employee you should know what the customer meant, know the correct term for it at your establishment and offer that to the customer. He also Asked for extra flavor and extra sweet for another drink and didn’t get it. These drinks aren’t cheap and to pay that much for ones we just threw away is ridiculous.

Blonde girl at the pick up window this Sunday morning incredibly inattentive unless you’re a regular I guess, brown haired woman with glasses making my drink inside to the right also had an attitude because I kept checking on my small hot chocolate after people who’d ordered after me got their drinks before me. Worst service I’ve ever received here today.

This is the second time I order this drink, My order was a hot caramel latte, but unfortunately this is the second time it arrived cold. I hope this issue can be addressed. Thank you.”