Dutch Bros Coffee

I was so excited when I saw this DB coming. I've been a loyal customer since the beginning and have never had a rude crew member like the one I had this morning. My order was taken correctly but made wrong and when I let the young lady know, she literally snatched the drink back, fixed it and then shoved it back at me!!! I still said thank you and she did NOT acknowledge me at all. I said thank you again and she very rudely and with an obvious attitude said have a nice day, but without looking at me. I asked her for her store number, she said she didn't know, asked her for a manager, she said they didn't have one, asked her for her name, she said she couldn't give it to me. REALLY? This coffee cost too much and the wait time is way too long for me to also get bad customer service....SO R

may be a cool place to sit down but NOT for the customer service, asked for a cup of warm water to feed my baby and they proceeded to tell me it costed money, so we ran out and got money came back in and was greeted by another lady who stated we did NOT have to pay for the water, we proceeded to tell her that someone else had told us we had to and she replied “oh it’s franchise” so which one is it??? Do we have to pay? Do we not have to pay??? Or is franchise making you guys make us pay and your just not? Because not once did she mention franchise made them say that until we had a complain about the other girl. I will NEVER step foot in here after not only disrespecting me but for making me run back out with a crying baby for money I didn’t even need.

Pretty cool place. First time I've seen a Dutch with a lobby. It's very clean inside and plenty of places to sit down. They were extremely nice to my boyfriend and I, and we have complicated drink orders. They were patient with us and even gave us a free drink because there was confusion with our OCD drink orders lol. Highly recommend this location.

Came through and ordered a blended chocolate milk twice. First time we were told ≈$10 for 2, got to the window, and it was $16. Second time, we order it, and the manager leans out the front window and tells her to re-enter the order so it’s $3 more than original price.

Love dutch but drink here was flavorless. And super cool there's indoor dinning. But damn turn the heater off. Easy bake oven