Einstein Bros. Bagels

The wait times are usually very long, and the location often feels understaffed for how busy it gets. Because of this, the food can be inconsistently prepared. My Nova lox bagel today was missing onions, had very little salmon, and was served pressed together instead of as two halves. For the price, the quality should be more consistent. That said, the employees appear to be working hard and doing their best, so the main issue seems to be staffing and management rather than the staff themselves.

It's nice to have this on campus, and the customer service is always very good. However the food quality is lacking. It seems every time I order something here it is missing important things. For instance, ordering an Avocado sandwich, I expect to have enough avocado on the sandwich to taste it, and not just enough to make the bagel slightly green. Another example is getting nova lox, the amount of cream cheese is always disappointing, to the point where I wonder why I spent $8 on a bagel. Again, the employees are super nice and helpful but it would be great to get something here that has the same quality as any other Einsteins Bagel shop.

Do not even attempt to come here! This location is on a university and there is virtually nowhere to park without a permit for several blocks and every direction to avoid getting a ticket!!!! I drove around for 20 minutes wasting my time!!!! I'm not kidding… Even all of the residential areas around the university have signs requiring parking permits.

Generally very long wait times. There's not enough employees for how busy it is. Because of this, the food is slopily thrown together. I got a Nova lox bagel today and it didn't have any onions, barely any salmon and was given to me pressed together, not two halves like its supposed to be. For the price, they could do a lot better. It looks like the employees are going as fast as they can, so it's probably on the management for lack or training and staffing.

Einstein’s has the best food and coffee on campus by far when it is consistent. Due to having dedicated money to spend on campus through our student accounts, my girlfriend and I are here about twice a week. Especially over the last few weeks, the quality has been very hit and miss. I’m used to expecting great food from Einstein’s so when the food is off it is especially disappointing. As a frequent visitor of Einstein’s, these have been the quality issues as of late… Hot sandwiches on occasion are COLD. Wrong food items. I understand that the supply chain is messed up right now, but that isn’t an excuse to lazily swap ingredients without telling the customers. 5 times over the last month, I have received the wrong cheese on my sandwich because they were out of the type that comes with o