Einstein Bros. Bagels

Went in with my husband to order as we do usually once a week. His order is frustrating to begin with because taking egg off of a sandwich is difficult for some reason??? So we know going in that it’s going to be a frustrating experience. We order the same thing, every single time. I ordered a turkey, bacon, avocado, with no tomato and no avocado, add jalapeno salsa shmear. They never pay attention to No tomatoes so at this point, i’m prepared to just take them off. But this time it was COVERED in avocado and no Jalapeno Salsa shmear that I paid extra for. Normally i don’t say anything but this time was ridiculous. So i Called and Ashley answered the phone. She answered with an attitude and laughed at me when I told her my problem. I asked her why she had such an attitude and she continued

The staff were extremely friendly and kind. It is extremely hard opening a new business and operating at a high capacity. Once you guys knock down the wait time you will be awesome. The staff also gave us free sandwich vouchers for our wait. Food and coffee were good.

Great bagel sandwiches for breakfast. We haven't had lunch here, but the menu choices look great. It's often pretty busy on weekend mornings, but the service is fast and friendly. They have a wide variety of bagels and cream cheese flavors to choose from.

I know this is a new location. I sympathize for the employees being very slammed in the morning, but my food always has *something* incorrect. I order on the app as I leave the house. I paid an extra $3 for sausage on my lunch sandwich & it wasn’t there. Another time red onion was on my sandwich when I never ordered it & it’s not on the ingredients. Sometimes my bagel is toasted sometimes it’s not. Sometimes it’s cut sometimes it’s not. Sometimes I get the cereal pop I ordered most times I don’t. I keep coming back because these are generally easy fixes & get handled right away, but it’s frustrating having to dissect my order to make sure it’s correct every time I come in. It’s affordable for me & relatively healthy so I appreciate having the option but I would like to not be worried abo

This location cannot handle the traffic. The crew was hustling non-stop and it still took nearly 20 minutes to get a bagel sandwich. I also ordered a different bagel with my sandwich but received the standard plain bagel. It was still good but I'll only go back when it's not busy or if they put in 2 more prep stations.