El Pollo Loco

Ordered online, was smooth and easy. Showed up 15 minutes too early and they hadn’t received the order just yet. While waiting the associate came out to my car and said they didn’t have the broccoli and asked what I wanted to get instead, no big deal so I chose the corn. After a few minutes before my original pick up time he came back with my order. Super friendly and prompt service, very helpful staff. Food was overall delicious, they have consistently tasty food. Definitely will repeat.

Best west valley location! I go to this location often versus the one that is closer to me in Goodyear because the staff is so much more friendly! I always get a delicious meal and great service! Shout out to the drive thru ladies who have been so patient with me and the El Pollo Loco app with redeeming my rewards!!

We had some salads and a quesadilla. Very good. The people in here work hard and are helpful. We come here often.

I stopped at a location in northern Central coast of California and it was awful. I don’t even know how they could feel Good representing for the brand, but I’m really glad that I stopped at this location because the food was phenomenal.

Pro tip: Just because you cooked it, doesn't mean you have to serve it. After two separate visits to this El Pollo Loco, days apart, I'm done. They serve the most unappetizing food. 😞 The BRC on the right looks...disgusting, and I can smell the burn. The shredded chicken and cheese pollo bowl I purchased over the weekend was not appetizing either and not full. I kept thinking that dark red thing was cranberry sauce. The bowls I purchased from other locations out of state looked nice and were packed with food. This one.... This place just takes your appetite, or maybe that's what happens when you ask for the veteran or senior discount. The location at McDowell & 99th Ave is newer and served better looking food, but my first bite of shredded chicken & cheese pollo bowl had a nice long bo