El Pollo Loco

The chicken was good. The corn wasn't that fresh and the rice. The service wasn't the greatest long lines at the cashier. They need to hire more people to serve you. The place wasn't very clean. The tables we're dirty. They don't have enough parking spaces here. The neighborhood, it's okay. It was really busy here.🍗🌯

Can't take multiple orders at the time? It was only 2 items. No line at the drive thru. Inside had more customers. Again not busy. Wasting my lunch to reverse and get off. The gentleman Eddie in the front was working his butt off though. The manger with platinum hair was there and was wearing a headset so she is aware. She was to "busy" bagging chips. Don't be nice to me once you saw it was I with 2 orders.

Convenient location, friendly employees, good food. This location was busy, but still the employees should be checking on the dining room for cleaning. This seemed to be a corporate location because the prices were not as high as other El Pollo Loco franchise locations.

I ordered a 16 piece meal mixed, and it was $50 and when I drove up to the drive-through to pay, it’s 10% off for seniors, and on my receipt it only said a dollar so I asked her the cashier why only dollar and she said that’s what the cash register told me to give you. So I called them up when I got home and I spoke with the most rudest person that answered the phone and I told her that I bought that mail for $50 and a senior discount for 10% and it only gave me one dollar and she told me the same thing if that’s what the register gave you I said yes but 10% of $50 is five so I should’ve got five dollars off Money is hard to come by and then she hung up on me so rude

By the time that you are walking towards Pollo Loco, it smells terrible. Second thing they don’t have lime or salsa. They only have Taco Bell type of sauce on ketchup small packages.👎👎👎👎👎