El Pollo Loco

Norwalk, CA · Mexican restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Norwalk
#44
of 206 restaurants
City Percentile
58%
rating percentile
Address
El Pollo Loco, 11473 Rosecrans Ave, Norwalk, CA 90650
Phone
(562) 864-4060
Website
restaurants.elpolloloco.com/ca/norwalk/11473-rosecrans-ave?utm_source=gmb&utm_medium=yext
Status
Closed · Opens 10 AM

El Pollo Loco is a restaurant located in Norwalk, CA. It is one of 206 restaurants listed in Norwalk. Its 4.3-star rating matches the Norwalk city average of 4.3 stars. There are 10 photos associated with this location.

About El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Daniel Evanston · Sep 2025

Thank you so much for the nice service. I will surely visit here more often. My food has been really great!

★★★★★ 5.0 J H · Dec 2025

Great food at a great price! I got the double chicken tostada!! It was really good. I just wish it had a bit more rice in it. The bowl was great as well. Overall, a good experience.

★★★★☆ 4.0 Geovanny Gallardo · Oct 2025

The food was fresh and tasted good. Fast service as well which made my day. Things I think this place could do better is encourage the cashiers to give a better attitude towards guests. The vibe that i got was like we weren't wanted there because we making them work. Kind of cold and unwelcoming in my personal opinion. Other than that, I rate this place a 3.5 out of 5. Fixing the atmosphere i would have given them a 4.5 out of 5.

★★★★★ 5.0 Ron R · Jan 2026

My favorite EPL location even though there are 2-3 closer to where I live. The staff go above and beyond with their friendliness and customer service. Eveline and her team are awesome and make me feel welcome every time I’m there!

★☆☆☆☆ 1.0 Kate Perez · Jan 2026

Waited for an hour to get my food delivered and they cancelled my order 8 minutes before it was supposed to be delivered. They told me to call the store number and no one’s answering cause I don’t know if it’s more convenient for this store for the customer to pick up the order instead of doing their job. If you can’t fulfill the order, you should’ve cancelled it right away instead of disrespecting other people’s time. This is not the first time this store wasted our time, we have a big order for pick up and they gave our order to someone else so we have to wait again.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Serves Local Specialty ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite

Services

Mexican restaurantCatererChicken restaurantFast food restaurant

Top Restaurants in Norwalk

NameRatingReviews
Sai Notary & Livescan Services★★★★★ 5.020 reviews
RT Kitchen Indian Snacks & Catering★★★★★ 5.020 reviews
¡Qué Bárbara! Bakery and Mexican Food★★★★★ 4.920 reviews
Monty's Norwalk★★★★★ 4.920 reviews
CAVA★★★★★ 4.820 reviews
Chicken Troopers★★★★★ 4.820 reviews
Top Donuts★★★★★ 4.720 reviews
BesTeas Boba★★★★★ 4.720 reviews
Wok's Deli★★★★★ 4.620 reviews
Pho Anvi Norwalk★★★★★ 4.620 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.