El Pollo Loco

This is the best chicken around and their flame grilled combos are an extreme value. I take advantage of several times a week. Great food at prices lower than I could cook for myself.

It’s rare to get exceptional service at a fast-food drive-thru, but this location exceeded expectations! My food came out quickly, and the lady at the window was sweet, kind, and had a smile the whole time. I asked for extra dressing and she handled it without any issues. Definitely visiting this location again!

Worst customer service! So we order a family meal, with extra sides extra salad extra macaroni and we receive less no macaroni and “cold” food the only warm food was the mashed potatoes and rice. We called multiple times and was hung up on. We also tried to call customer service but they were closed. We do have the general managers name now, but that will wait until the morning time until further investigation. It’s not right to serve cold food when it’s supposed to be “hot”!

I was very disappointed today 8/30/25. I ordered the Chipotle Chicken Burrito and is normally delicious, but not today. I have a feeling they used to oldest and most burnt chicken they had. The burrito tasted nasty! i had to throw it away. I’ve been ordering it for years, and this is only time it was so bad that I had to toss it. Do better!

Pollo bowl is my go to for a quick and economical lunch. Healthy too! I recommend!