El Pollo Loco

OCTOBER 5, 2025. I have eaten at this location several times this year. It's always been good. El Pollo Loco doesn’t make fast food. They make delicious food fast. They have a drive-through, but I prefer to dine-in. The last time I ate there Jeffrey took my order. I got the 3 tacos special for $5. I chose the avocado 🥑 tacos. Add your special salsas for free. The tacos were delicious. I recommend everything on the menu. Download the App for additional good offers. Other team members who have assisted me are Gloria, Iris, Alvin, Andrew, Monica, Elva, Marlene, and Jarume. Ask about a 10% Senior Discount. Good people who work here + good food + good customer service that exceeds my expectations = 5⭐⭐⭐⭐⭐ Google Reviews!

So glad we have an el pollo loco here. Moved from San diego and so sad about the good Mexican food I left so happy to see we had an el pollo loco. Chicken ALWAYS on point. Never undercooked flavor just amazing. Avocado hit sauce is the best I have found in texas lol

Ordered chicken breast and wings meal, size of the chicken is very tiny even breast piece also. Not value for money at all. Side dish salad lettuce was not fresh it looks like 4-5 days old. Nothing outstanding. One time try is only recommend from my side.

I ordered online and picked up my order at the store. When I walked in, the service staff were very apathetic and didn't communicate with me at all. They just handed me my food. After checking, I realized they had forgotten to include the extra chicken breast I ordered. I went back and asked them for it, but they didn't apologize and still didn't communicate with me. Finally, I got my chicken breast, but when I got home, I discovered they had forgotten my drink, and the broccoli hadn't been washed – it still had dirt on the stems and was already turning yellow... I think there's a reason this store has so many one-star reviews.

LAME! The Owner should be embarrassed about having a store run by inept staff! 1 person in line 1 car in the drive thru. I ordered a 4 piece mixed, the lady at the counter tells me it will 20 minutes. And no coleslaw, no wonder it is not busy with service like this the food is probably terrible as well! Be surprising if they stay in business much longer! It is the Owner's fault to have his store run this poorly!!! LAME!