El Pollo Loco

Simi Valley, CA · Mexican restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Simi Valley
#86
of 245 restaurants
City Percentile
42%
rating percentile
Address
El Pollo Loco, 2780 Tapo Canyon Rd, Simi Valley, CA 93063
Phone
(805) 581-4884
Website
restaurants.elpolloloco.com/ca/simi-valley/2780-tapo-canyon-rd?utm_source=gmb&utm_medium=yext
Status
Open · Closes 11 PM

El Pollo Loco is a restaurant located in Simi Valley, CA. It is one of 245 restaurants listed in Simi Valley. Its 4.3-star rating matches the Simi Valley city average of 4.3 stars. There are 10 photos associated with this location.

About El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The... More

Hours

Friday9 AM–11 PM

Customer Reviews

★★★★★ 5.0 J. C. Lima · Mar 2026

Great staff, clean area for enjoyable meals.

★★★★★ 5.0 Carlos Hernandez · Nov 2025

Best Mexican food in the area. Kind of a joke, kind of not. Always great service. Always good quality. Very clean restaurant. Overall two enthusiastic thumbs up. Family meals are such a great deal. They never forget to offer utensils or plates or salsas. Staff is really great. Food is good but the staff really makes the difference for me. Keep it up!

★★★☆☆ 3.0 LYNN AIANI · Aug 2025

I’ve been buying tostados for a long time, but just lately they’ve been putting soggy not crisp lettuce in their tostadas. I will no longer be buying food at Pollo Loco. I think they’re rushing so much that they’re forgetting the most important detail of their food

★★★★★ 5.0 Sorie Alba · Jul 2025

I went today not knowing what I really wanted, Luis the cashier had excellent customer service, he informed me about some specials which worked out perfect. I wish we had more people like him at fast food restaurants. I’m very satisfied. Thank you Luis C

★☆☆☆☆ 1.0 Oscar Villarreal · Oct 2021

The Chicken Had a Guest - Unfortunately, I found a hair in my side dish. Since I'm bald, I can confirm this was not mine! Beyond the gross discovery, I noticed that kitchen staff were not wearing hairnets, which is a major hygiene oversight. The food itself was unappetizing due to this discovery, and I'm concerned about food safety.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererChicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.