El Pollo Loco

I got the best service ever, Daniel service was fantastic!!! He’s on a different level, very attentive, very helpful paying attention of every little detail to make your meal a fabulous experience!!! And with a great smile, nice personality!!! We need more people like him!!! Thank you very much

I came in and I was noticed immediately by the employees. I was greeted and helped. My quesadilla was good but I forgot it had pico which I forgot to tell the cashier. It was my bad; though, still delicious. Good size! The use the restrooms and all clean. Floors and tables clean. Lots of choices to seat. I’ll make this my new Pollo Loco to go to. Thank you for the attention to this matter. I love this place plays music, it makes me enjoy more.

Great food and experience. It was our first time in California in years and we had never eaten here before. It was Great Mexican food served up hot and fresh! As a photographer I really enjoyed the photo collages on the wall and felt inspired. I took a picture with the manager Victor because he was really nice and made us feel welcomed. Thank you.

Value for money for sure. Easy ordering and clean. The place is very conveniently location. Most of all the food was really good. Recommended if you want a quick chicken fix.

I’m really disappointed with my experience ordering from El Pollo Loco Catering. I placed my order directly through their website, expecting it to be handled by their team — not outsourced to DoorDash. If I wanted to use a third-party service, I would have, but I trusted El Pollo Loco to manage their own catering deliveries. Unfortunately, that trust was misplaced. The DoorDash driver ignored my calls, answered only once, and completely failed to follow the delivery instructions I provided. He dropped the food off at a residential address instead of our office, and no one there had any idea what was going on. I had to walk almost a mile from my office to pick up. What made this situation worse was how both companies handled it afterward. DoorDash refused to take any responsibility, and E