Firehouse Subs Garner

I recently placed a take out order and was thoroughly impressed by the seamless experience from start to finish. The food was remarkably fresh; it was clear that it was prepared with care rather than just rushed out. I especially want to commend Ian, Antoinette, & Lopez on yalls second shift for their great customer service. Their professionalism & welcoming demeanor during the pickup made a simple order feel like a first class experience. I will certainly be returning.

Really cannot say enough about this Firehouse! I often find order very large amounts of lunches last minute and they have always found a way to make it happen. Best thing is I was afraid that the lunches would look and taste "rushed".. Not the case. The manager there along with ownership always have a "can do" attitude and are very professional which I haven't experienced at other places in the past. They will remain my go to for feeding the masses and for my meal as well. * Gluten free buns have been a hit for some of my Gluten intolerant coworkers. And the cookies- oh the cookies!

Dont waste your time or money. Long story short, my first experience firehouse subs in garner was horrible. Food was inedible and the staff was unprofessional. Left a negative review and was contacted by the owner offering a large replacement sandwich of my choice. Accepted her offer. Owner advised she had contacted the staff and advised them i would be arriving soon. On the second visit to the store i was treated rudely by an unorganized, unprofessional staff member who was full of contempt and refused me service. Contacted owner via phone again and she advised she would rectify the issue as she had contacted the wrong store location. Upon re entering the resturant the employee mentioned above advised i would be recieving a chicken bacon ranch sub and that i had no choice in what sandwi

It's been a while since I've been to a Firehouse. Only visited one in Cary a few and one in Durham. Which were both very nice and friendly staff. Their food was awesome. I was having my oil changed, so I decided to cheat on my diet 🙃 Staff while not rude, were not as welcoming. My bread was hard as if it wasn't fresh. My daughter had no complaints about her sandwich however she suggested we not return again. On the positive side, the place was very clean!

I had a great experience at Firehouse Subs thanks to Kaleigh! She was so kind and friendly while taking my order at the register, and she got my sandwich made super quickly. You could tell she really cared about getting everything right — my order came out perfectly. Excellent service all around!