Firehouse Subs Jefferson

I love this Firehouse and I come here often & most of the staff is kind. However, every time I come here they always add mustard to my sandwich. I explicitly ask for it with no deli mustard. I have ordered on the app and at the register and each time it has had mustard. It gets annoying having to ask to have my sandwich remade every single time. This time, I didn’t even bother. I just wiped off all the condiments from my sandwich. It still tastes like mustard but it’s better than having to go up to the counter and ask them to remake my sandwich and get met with an attitude because they messed up. It is very clear on the tag that it says no mustard. They even highlighted it today. I get that sometimes you get in the groove of making it and all that but when it happens every time and I come

I place a order for lunch from here.The steak & cheese was poorly prepared.....I paid $28 and change for a whole sub, chips, cookie& bottle water.The only thing that was good was the chips, water & cookie.The steak was cheap tasting not cook enough.The sandwich bread was sloppy , soak from grease or whatever.....I was very disappointed in the quality, presentation& taste of this whole sub.This sandwich was not near worth the price that I was charge.If You going have expensive prices ....please let the taste / quality match.This was definitely not it at all. I have not ate at Firehouse Sub in a minute.I dont remember it being this bad in the past.Today my meal was a waste of money( horrible).I was not satisfied at all

Top notch experience at this Firehouse Subs location. Staff was friendly, greeting us upon entering business. Interior was clean and staff was out to wipe down a table quickly after a party left. Our order was promptly prepared just as we had ordered and was delicious. I always like to give a restaurant extra props when they have a Coca-Cola Freestyle machine from which you get your beverage of choice just the way you like it and they appear to be standard equipment at all the Firehouse Subs that I've visited. If you find yourself in the area, you can't go wrong with Firehouse Subs and this location did not disappoint on our visit. We will return.

3.7⭐️ Finally tried Firehouse subs! I signed up for their rewards a long time ago, but still never gave them a try. Again, I’m not the biggest fan of buying sandwiches, I can make that at home. But my husband wanted to try, so we did. I got a medium Turkey Bacon Ranch, and got my husband a Large Club on a Sub. Both of us were just okay with it. Mine was good, but I’ve had better overpriced sandwiches. My husband said the same exact thing 🤣 I wouldn’t say they were bad sandwiches at all, we appreciated the food we got, but probably wouldn’t choose to go here again.

I have been to this location twice as a DoorDash driver and one specific employee was rude, dismissive, and unhelpful both times. The employee (a short, white, chubbier woman) was absolutely unprofessional the two times I have been to this location. During my first delivery, I approached her at the register regarding the DoorDash I was picking up because the employees behind the counter were making food. She just said “down there”, turned her back, and did not acknowledge me when I asked her if she was referring to the empty rack that was under the to go sign. The second time, she was just being unnecessarily rude and continued to ask me the same question after I answered her repeatedly. Another employee had to step in because her tone was becoming unnecessarily aggressive (this started be