Firehouse Subs Lewisville

My family visited today and had a wonderful experience. The two men working behind the counter were welcoming, friendly, and very attentive. It was my first time at this location, and the store was clean and well organized. I’ll definitely be back!

Order at the counter restaurant in an older strip mall. The young server taking orders must have been new and was afraid to speak above a quiet mumble. Why do they have the menu board over behind the sandwich making area instead of behind where you order? We usually eat at all the other sandwich shops. Unfortunately I can not say we enjoyed our food. It is slightly overpriced ($30 for two sandwiches) and not as good as the "others". Sorry can't recommend.

Great customer service. Say man; hey man, it's a difference between these sandwiche shops. Very delicious. Took care of me and my lady. Quick lunch break thanks fire house 🏠 😋

I was really really disappointed with this experience. The lack of customer relations at the lewisville location beyond shocked.me. I ordered 2 large subs a italian and a hook and ladder. I ordered both ,requesting that the hook and ladder have no cheese, tomatoes or onions, and immediately called the store to ask for thwm to please make a slight adjustment tp the sandwich (hook and ladder) I asked them if they could add tomatoes and cheese to half the sandwich. I was informed that they couldn't do this. I dont understand how come but went ahead and asked if I could atleast get cheese and tomatoes on the side. I was told they couldn't do this as well. After talking to them and asking for a manager which I overheard the lady say "oh he is asking for a manager after I said no" they finally

My app wasnt working to customize my sandwich. But Braxton, Josue and Pedro helped immensely but letting me order the base sandwich and letting me tell them the customizations. And did it all with a smile. You three are amazing.