Firehouse Subs Oneida Center

I just ordered a steak and cheese sandwich and a cookie. Spent 15 there. My sandwich had barely any meat at all on it. All I could taste was bread. Then it was loaded with heavy mayo and mustard. Felt like I was eating a mayo and bread sandwich. Looked nothing like the picture of it does. Couldn't even eat it. Made me nauseous. Now the guy who took my call was amazing. Very kind and friendly. But I went without supper tonight. Well i did have my cookie .

Ordered a delivery. They put the wrong chips on the order. They were out of the chips I ordered. However, they should have contacted me about any substitutions. I work a 12 hr shift and can not leave to fix their mistake.

Just had the nicest man take my order, great customer service and complimented my glasses. That man needs a raise- you can tell he has a true passion for his job and for being kind to others based on the way he treated me and the way I watched him treat the other customers as well. Sandwich is 🔥, I got the French Dip. I will be going back.

Foul!! Absolutely zero care. I ordered a NY steamer and it was basically a sponge overflowing with mayo and mustard, in, on, and all around the sandwich and even outside the the damn box it was in. This is now the 3rd time in a row they've butchered my order, I'm not paying $20+ for a trash sandwich made by the same.

The meal was delicious, the restaurant and bathroom was very clean, and the staff is extremely friendly. I will definitely come back here. Again. Thank you for a delicious meal!