Firehouse Subs

Very Dirty store. Red juice spattered all over the soda machine, dirty drink mats, tables were all dirty and sticky .Pictures attached. Guy was not friendly at all and another guy was rude when I asked for a certain item that was still advertised on the wall but he said that they don't have anymore. Just not good experience at all. I go to a bunch of firehouse subs and this one was the worst.

I usually wouldn’t leave a bad review because I understand what it’s like to work retail/food service. But there was no line, one person sitting down and one order on the shelf, and the workers seemed stressed and task saturated as if there were 25 customers waiting for sandwiches. To start off there was no pickle slice in either sandwich box, no cheese on one of the sandwiches, no dressing and an extremely small portion size(meat & toppings) for 14 DOLLARS a sandwich.

I have eaten here many times, but things have changed. The medium sandwich has gotten about 25% smaller, and the price was higher than it used to be. I guess they decided to cut down on the product and still charge higher prices. Chips and a small drink is now over $4. Also the card reader doesn't work properly for tap and pay or chip reader. Last time I was here it charged me the wrong amount. As usual with these types of restaurants, the franchise owner doesn't care about the customer only the $$$. I guess they lost a customer.

Never again...... This was the most pathetic portion of a sandwich I've ever seen. Ordered a small steak and cheese for $7.19. After opening my sandwich I seriously had to go back and ask if I got the correct sandwich. Incredibly small, I couldn't see any visible meat. I had to open the sandwich to find there was about one tablespoon of meat. The onions were not even edible. So tough. Never again. So much for the "wholesome" Firehouse Subs. Never thought I would be saying that I would rather have a Big Mac than a steak and cheese!! Pretty sure I just ate about 50 cents worth of food and paid close to $8 after tax.

Xavier, Jayden, and Carden greeted me warmly as I entered, meeting me at the counter with friendly smiles. I had several inquiries that they addressed thoroughly, assisting me with my order. I chose the New York steamer and was thoroughly satisfied with my selection. The restaurant exuded cleanliness, and the team worked seamlessly to manage the numerous online orders coming in. It was uplifting to witness these young individuals collaborating effectively.