Firehouse Subs Prince Ave

I visited the Firehouse Subs on Prince Avenue and ordered a sub. After taking it home and starting to eat, I discovered what I initially thought was a piece of steak, but upon closer inspection, it turned out to be an old piece of tape with pubic hair and other contaminants. This was extremely disturbing, and I became physically ill and threw up after realizing what it was. I immediately returned to the restaurant and showed the staff. The cashier denied having any tape at all. When I pointed out the tape near the cashier area, she changed her story, claiming that they didn’t keep tape behind the food preparation area. This inconsistency was concerning. After I explained that I had become ill and did not want another sub, the cashier offered to note my name for a free replacement. Howeve

My son and I stopped in for a late lunch. Great sandwich! Lots of flavor and a great value. Staff was very friendly and food was out fast. Restaurant was very clean. Definitely recommend!

Everything was absolutely amazing! Greeted by all employees when I walked in. The lady at the register named Melanie was super sweet! My food was very fresh and tasted AMAZING!

Wild to put a sticker on an order saying it’s double checked for accuracy when literally nothing about it was accurate. My Steamer on wheat garlic bread with pickle spear and plain chips was instead a completely different sandwich on non-garlic white bread with no pickle spear and salt & vinegar chips. And since I had it delivered, I’m out the driver’s tip even if I reorder to have it corrected. Infuriating. Update: my re-order had the wrong chips AGAIN. Please, PLEASE train your staff to recognize that “sea salt” and “sea salt & vinegar” are not the same thing!

I'm in the service industry and a company I had scheduled for today canceled, and I was in a bind. I came in looking for help and the firehouse crew came ready! in 30 minutes I had 40 sandwiches ready to go. Thank you again!