Firehouse Subs W Mcdermott Dr

Allen, TX · Sandwich shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Allen
#44
of 243 restaurants
City Percentile
65%
rating percentile
Address
Firehouse Subs W Mcdermott Dr, 503 W McDermott Dr #150, Allen, TX 75013
Phone
(972) 332-8250
Website
www.firehousesubs.com
Status
Closed · Opens 10 AM

Firehouse Subs W Mcdermott Dr is a restaurant located in Allen, TX. It is one of 243 restaurants listed in Allen. Its 4.5-star rating is above the Allen city average of 4.2 stars. There are 10 photos associated with this location.

About Firehouse Subs W Mcdermott Dr

Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Nicole Lewis · Jan 2026

I had an incredibly disappointing and offensive experience at this location. After being served two sandwiches with almost no meat, I requested a correction. The staff was argumentative and acted as though I was unfamiliar with the brand’s portion sizes. ​After they remade the sandwiches incorrectly (missing cheese and toppings), the situation worsened. My fiancé overheard the employees on the line speaking in Spanish, using profanity and derogatory slurs to describe me because I used a coupon from the official app. Using a valid loyalty reward should not result in subpar food and verbal abuse from staff. I strongly recommend avoiding this location until management addresses the unprofessionalism and hostile conduct of their team.

★☆☆☆☆ 1.0 David Wong · Dec 2025

I came to this Firehouse Subs on 12/21 at 7:30PM to pick up a DoorDash order (That I ordered at around 7:10PM), and when I arrived, I was told the order had already been picked up. The issue is that the staff gave my order to someone else without properly checking or confirming the order details. I even showed them my DoorDash app with the active order as proof. Despite this being a mistake on their end, they refused to remake the order or offer a solution. They pretty much said tough luck, someone else came and pick up your order already. This caused unnecessary inconvenience especially since the error could have been prevented by basic order verification. This location clearly needs better staff training when it comes to confirming pickup orders and handling mistakes responsibly. Very

★★☆☆☆ 2.0 Hailee Hennen · May 2025

My husband and I enjoy firehouse subs often, but have never ordered from this location before. Today, we ordered dinner and when my husband brought it home there was no turkey on my sandwich. Such a huge disappointment as I did not request it this way, and now am left with a very expensive veggie sandwich for dinner. When he called, he said that he could not understand whoever was on the phone and had to repeat himself over and over and the person on the other end clearly still did not understand. Very disappointed!! Better to order in person and make sure you double check before you leave to make sure they didn’t leave the meat off of your sandwich.

★★★★★ 5.0 Sarah Hurley · Mar 2025

This place never disappoints! The quality and consistency of their sandwiches are top-notch every time. The ingredients are always fresh, the bread is perfectly toasted, and the flavors are just amazing. Plus, the staff is incredibly friendly and welcoming, making the whole experience even better. And let’s not forget the super customizable soda machine—so many options to pair with your meal! If you’re looking for a great sub with excellent service, Firehouse Subs is the place to go!

★☆☆☆☆ 1.0 Tejal Patel · Jun 2024

Talked to the manager Laura about our sandwiches having mushrooms in them when we requested not to put mushrooms in because of allergies! I called to get the problem solved and she said she will talk to the crew and hung up on me when I asked who I was speaking with!

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Catering

Services

Sandwich shopCaterer

Top Restaurants in Allen

NameRatingReviews
Halal Papi- NYC Street Food★★★★★ 5.020 reviews
Sushi The Classic★★★★★ 5.020 reviews
The Casita Mexican Grill★★★★★ 4.920 reviews
Heavenly Donuts★★★★★ 4.920 reviews
Angels NY Pizza★★★★★ 4.920 reviews
BB donut★★★★★ 4.920 reviews
Young Donuts★★★★★ 4.820 reviews
Safrani Sweets★★★★★ 4.820 reviews
Hawaiian Bros Island Grill★★★★★ 4.820 reviews
Honeybird Sandwiches Donuts Cafe - Allen★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.