Firehouse Subs Woodland Hills

Was changing with the blinds covered and the car rumbled. Employees called cops because they thought we was having "fun" in my car when I was just changing. Don't come here if you want you're privacy being monitored 24/7 by employees that have nothing better else to do. And they rushed our food so that we could leave. Didn't even taste good.

Everyone was so chill here. I was a bit difficult to deal with (imo), because I was trying to figure out which deal I had was better.. They were so awesome and helped me out like crazy. The manager and his daughter so much respect for how they helped and handled helping me. The sandwiches were friggin nuts! So dang good!!!! Had a really great experience with everyone here and my food was on point!

I placed an order on the Firehouse Subs app and had it delivered. The sandwich bread was burnt and when I called to speak with someone they told me that I needed to bring it back up to the store. I'm sorry, but I live in Broken Arrow and the app had the store on 66th and Memorial make the sandwich to be delivered through Uber Eats. I am not going to bring a sandwich back to the store when I didn't want to pick it up to begin with. I tried to call back this morning and speak with the manager Amber, but a guy that answered the phone that said he was the assistant manager was so rude to me and kept talking over me. He wouldn't even let me finish what I was saying. He kept saying that I needed to contact Uber Eats. I didn't place the order on Uber Eats. I placed it on the actual Firehouse Subs

Great sub shop, quality product. Prices getting a bit out of hand, hopefully they can get it together. Other than that, clean store, clean product, great service. Usually pretty busy. I recommend, especially if you've never tried them before.

We had a philly cheesesteak sub w/ mushrooms that came without meat. The store staff was apologetic but the acting manager (the general manager's daughter, we came to learn) was very combative and told us to leave the store before she called the police as I was taking a picture of the sub (attached). This was the only sub we thought warranted a refund, but the rest were subpar as well. (The New York steamer in our order had very little meat and only one kind, for example). Again, accidents happen we understand that. But having to FaceTime the general manager to explain why the sub was messed up and listening to the general manager berate the staff was unprofessional to say the least. To have the police contacted for taking a picture is beyond the pale and a waste of law enforcement resou