Five Guys

These are the best burgers you can get from a chain restaurant. Made to order, fresh, and come out hot. Also, plenty of fries! Our only complaint is the dining room needs to be cleaned more regularly. The tables are usually dirty every time we dine in.

We stopped at the Burlington location on the way home and placed a to go order. When we got home burger was raw. I tried to call restaurant about it and automated recording said if placing a to go order down load app. and place it through there. If you need to speak to an associate press 0, when pressed 0 no ringing or anything just get a message saying sorry missed your call leave a message and we will return your call then disconnected the call before you could leave a message. I tried several times Saturday night and through out the day Sunday. We live in Greensboro but was coming from Raleigh so that's why we stopped at this location. Wasn't driving 20+ minutes for them to correct. This has been my favorite restaurant even during radiation treatments I could still eat here opposed t

The fries are over cooked to hard. Burger was made like they didn't give a dam. Milkshake is good. Manger is refusing to refund my money claiming system is down. I just paid for my food and when asking for refund on Burger .

Update- 4/12/25 I received a message from this location asking me to provide them an email address to discuss their Greed!! If you really want to defend what you are charging then do it on this review. Very very over priced. $20 for a small burger, small fries and small drink. Do yourself a favor a go down the road to Mcdonalds and same amount for about $8.

I ordered the single cheeseburger but got a double cheeseburger instead. The fries were burnt and very salty, not fit for human consumption