Five Guys

Cincinnati, OH · Fast food restaurant

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Cincinnati
#427
of 1840 restaurants
City Percentile
55%
rating percentile
Address
Five Guys, 9578 Colerain Ave, Cincinnati, OH 45251
Phone
(513) 245-1530
Website
restaurants.fiveguys.com/9578-colerain-ave
Status
Closed · Opens 11 AM Sat

Five Guys is a restaurant located in Cincinnati, OH. It is one of 1,840 restaurants listed in Cincinnati. Its 4.4-star rating is above the Cincinnati city average of 4.2 stars. There are 10 photos associated with this location.

About Five Guys

Your nearby Five Guys at 9578 Colerain Ave. in Cincinnati is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries... More

Hours

Friday11 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 Peggy Kelly · Feb 2026

I always get the same burger every order and it's always wonderful. Today got my burger for the road because I Uber. Started to eat it and found it loaded with pickles and mayo. Neither of those were on my order. I can't eat pickles so had to throw the sandwich out. I couldn't take it back since I was on the way to pick up a passenger. It was order #28. I tried calling the restaurant and you can't get through.

★★★★★ 5.0 Jojo Pachino · Jan 2026

Always a great burger place to stop and have a meal. Sometimes there's a wait but it's well worth the freshness. Made to order obviously so that takes time. But fix the shake machine at this location. Been 2 weeks now.

★★★☆☆ 3.0 Samer Al Mesber · Feb 2026

Good customer service, but this is the second time I’ve visited and the quality isn’t the same. I ordered two burgers and the ingredients were mixed up (toppings swapped). Also, the fries used to be much more generous, which was one of the things that made Five Guys special. A bit disappointing.

★★★★★ 5.0 Eric Madden · Mar 2025

This place is always amazing. They make great food for good prices. They are always a relaxed environment and always pleased to serve. I would recommend this place to anyone!!!

★☆☆☆☆ 1.0 Eleesia Jackson · Jul 2025

I visited this restaurant for the first time ever today coming in staff was overly excited to greet me way before I could get to the counter to order was already asking me what could he get me .. I just knew I was going to get my food as expected delicious and hot upon getting my food and waiting to get back to my workplace to eat I noticed my burger was very soggy and messy I was extremely hungry so I overlooked that but what I couldn’t overlook was the very long stingy black piece of hair wrapped up inside the burger itself. This will be my first and last time visiting please have your employees wear hair nets this should be actually enforce giving that this is a fast food restaurant this is unacceptable and was a big inconvenience.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantAmerican restaurantHamburger restaurantHot dog restaurantHot dog standRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.