Five Guys

Burger and fries are always great and made to order. I get mine in a lettuce wrap. I recommend extra napkins as these burgers are very juicy! They also give extra fries. My husband also loves their maple bacon milkshakes.

After waiting for 15 minutes for my food, and seeing the three people that ordered after me get their food before me I finally got my order. $19 for a soda, Cajun fry and a little bacon cheeseburger. The burger was delicious as always but is really getting expensive. This was my fry order, what happened to loading the bag full of fries? For $5?… gotta be kidding me. Five guys count your days, between overpriced food, wall art and “best burger” articles from 13 years ago, your end is on the way.

Got with no teeth and dyed hair working the grill was extremely rude. Her attitude was very that I made the entire experience get ruined for me. I will absolutely not be returning to this location as her behavior was not only disturbing and disgusting. It was unacceptable and unnecessary. Not to mention the fact, the service was horrifically, slow, pretty sure the same female did it on purpose, as she clearly either hates her job or hates her life. Though I don’t blame her for looking like that. I will be calling corporate as well.

I have ordered the same “Hamburger” from a couple Five Guys locations every month without any issues—until today. The staff mistakenly entered “Little Burger” into the system. When I pointed it out, she insisted it was correct. After asking her to fix it, she struggled and had to call the manager. When I checked the receipt, I was still charged over $1 more than the correct price for an incorrect order which was a smaller burger than I ordered. I brought this to the manager’s attention, but instead of handling it professionally, she was visibly annoyed, rolled her eyes, and tried to prove me wrong. Only after I explained it multiple times did she realize her mistake in calculating the refund. No apology was offered—instead, the manager implied the confusion was my fault. The end result:

Came at 8:30pm (they close at 10pm). Doors were locked. Instead of one of the employees coming to let us know there closing early they just went and hid in the back of the restaurant. Really disappointed- I really liked this place.