Five Guys
Germantown, MD · Fast food restaurant
- Address
- Five Guys, 12840 Pinnacle Dr, Germantown, MD 20874
- Phone
- (301) 528-5525
- Website
- restaurants.fiveguys.com/12840-pinnacle-drive
- Status
- Closed · Opens 10 AM Sat
Five Guys is a restaurant located in Germantown, MD. It is one of 155 restaurants listed in Germantown. Its 4.1-star rating matches the Germantown city average of 4.1 stars. There are 10 photos associated with this location.
About Five Guys
Your nearby Five Guys at 12840 Pinnacle Drive in Germantown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our... More
Hours
| Friday | 10 AM–10 PM |
Customer Reviews
They didn't pay attention to the order.. order was right on paper but instead of green peppers they put jalapeños peppers smh. This a reason that I don't need to eat fast food. But haven't had it in 2 years.. Guess I'm not missing anything.. The one in Bowie is amazing though fyi
Had a little hiccup in the beginning with my order but the manager Elieher stepped up to the plate and gave me great customer service. Resolve the issue without blinking an eye and had a great customer service. I will be returning to this five guys for my great burgers. Thank you for the great service and burgers.
Nestled in the heart of Germantown, Maryland, this spot hits all the marks for convenience and atmosphere, boasting a pristine exterior and a sparkling, well-stocked interior. However, the experience was a tale of two halves. While the manager on duty led by example—rolling up their sleeves to help the crew—the execution at the counter fell short. My Veggie Sandwich with cheese arrived poorly assembled and missing the pickles I specifically requested. It’s a beautifully kept location with a great vibe, but the attention to detail in the kitchen needs to catch up to the high standards of the dining room.
Five Guys Veggie Sandwich: A Soggy, Structural Failure Rating: 1/5 Stars (Would Not Recommend) I recently visited a very busy Five Guys location hoping to find a decent vegetarian option and opted for the Veggie Sandwich. Unfortunately, what I received was profoundly disappointing—a messy, structurally unsound disaster that completely failed as a meal. From the moment the sandwich was presented, the issues were obvious. The regular white bun, which is clearly not designed to handle any moisture, had completely dissolved under the simple weight and wetness of the toppings. It was served already soggy and falling apart, leaving me with what looked and tasted like a wad of white soggy bread. The entire presentation was non-appealing and incredibly messy; it was impossible to eat without t
The food is actually good but I received poor service when I came here. I asked for no tomatoes on my burger yesterday and the guy taking my order said “why even order a burger then?” Like what??? I will not be coming back to this location.
Accessibility & Amenities
Services
Top Restaurants in Germantown
| Name | Rating | Reviews |
|---|---|---|
| KPOT Korean BBQ & Hot Pot | ★★★★★ 4.9 | 20 reviews |
| Fresh Baguette | ★★★★★ 4.8 | 20 reviews |
| MoCo Nutrition | ★★★★★ 4.8 | 20 reviews |
| Charleys Cheesesteaks & Wings | ★★★★★ 4.8 | 20 reviews |
| Tous Les Jours | ★★★★★ 4.8 | 20 reviews |
| BITEZ | ★★★★★ 4.7 | 20 reviews |
| MISSION BBQ | ★★★★★ 4.7 | 20 reviews |
| Dumpling District | ★★★★★ 4.7 | 20 reviews |
| Sisters Sandwiches & Such | ★★★★★ 4.7 | 20 reviews |
| JiBeiChuan Noodle House 季北川花胶鸡米粉 | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.