Five Guys

I placed my order around 9:30 PM and came to the store at 9:45 PM. Understandably the staff was frustrated because the restaurant was still packed with people. However, When I came in, I was on the phone with my husband, confirming what he got on his Burger and what we ordered. We ordered a large cajun fries And two burgers. While on the phone employee kept yelling at me trying to get my attention and I told him just to give me one second as I was ending the call. I looked inside my bag. We ordered a large fries, which usually fills up the bag, but we got like a small. I asked for extra fries, but nobody can understand what I was asking for. The only person who treated me nicely was the person in the front who made our milkshakes. I’m very disappointed. I’ve been coming here since I was 10

I’ve been to countless burger joints around the world, but the Five Guys in Marlborough, just west of Boston, stands out every time. Now, I’m not sure if it’s my personal enthusiasm for the Five Guys chain - arguably one of the best out there for burgers, fries, and shakes - or if it’s just this specific location. Either way, this place consistently delivers top-notch service and food. Five Guys is known for its perfectly crispy fries and juicy burgers, and this store takes it to another level. The service here is always on point, and the food is made fresh, just like you’d expect. Sure, I’ve seen a few negative reviews from frustrated keyboard warriors, angry because their pickles were soft or their fries weren’t as piping hot as they'd like. But seriously, are we really seeking revenge

I love five guys, but this franchise is terrible, worst service of all, employees just like to talk. I don't recommend

Great place for a burger. Can be busy and not the fastest fast food joint but the food is cooked to order while you wait. Burgers and especially the hot dogs are great and they have free peanuts as a snack in their shells.

Rating on a five guys scale, not generally. This five guys is as good as them come. Clean, friendly, fast, and food exactly how you’d expect.